At a Glance
- Tasks: Lead daily operations and ensure guest satisfaction at a luxury wellness brand.
- Company: AIRE Toronto, a premier luxury wellness destination in the Fashion District.
- Benefits: Competitive salary, wellness perks, and opportunities for professional growth.
- Other info: Be part of a supportive environment focused on team development and excellence.
- Why this job: Join a dynamic team and elevate guest experiences in a luxurious setting.
- Qualifications: Bachelor’s degree and 3+ years in hospitality or wellness operations management.
The predicted salary is between 74250 - 90750 $ per year.
Lead operational excellence at AIRE Toronto through team leadership and guest satisfaction in the city’s historic Fashion District. Coordinate daily operations across departments. As Operations Manager, you will guide complex operations at AIRE Ancient Baths, a luxury wellness brand. You will manage department heads, maintain service protocols, and use operational reports and KPIs for decisions. The role supports team development and consistent guest experiences.
Key Responsibilities:
- Coordinate daily activities across all departments
- Maintain brand policies, procedures, and service protocols
- Monitor KPIs and operational reports for decisions
- Oversee health, safety, compliance, and quality assurance
- Manage complex service incidents and guest escalations
Requirements:
- Bachelor’s degree in hospitality, tourism, or business
- Three-plus years leading complex hospitality or wellness operations
- Three-plus years managing teams across multiple departments
- Experience interpreting reports and making data-based decisions
- Experience managing customer satisfaction, inventory, vendors, and quality assurance
Bring luxury wellness operations, team development, and guest service leadership to AIRE’s Toronto location.
Luxury Wellness Operations Manager in Toronto employer: AIRE Ancient Baths
AIRE Ancient Baths is an exceptional employer that prioritizes the well-being and growth of its employees in a unique and historic setting in Toronto's Fashion District. With a strong emphasis on collaboration, inclusivity, and excellence, team members enjoy competitive salaries, comprehensive health benefits, and opportunities for professional development while contributing to a transformative wellness experience. Join us to be part of a dynamic team that values creativity and fosters a warm, supportive work culture, all within a beautifully restored heritage site that enhances the AIRE experience.
