Customer Acceptance Manager / Responsable d’Acceptation Client

Customer Acceptance Manager / Responsable d’Acceptation Client

Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage customer acceptance processes for the A220 aircraft programme.
  • Company: Join a leading aeronautics company in Mirabel, Quebec.
  • Benefits: Attractive salary, bonuses, insurance, pension, and hybrid work options.
  • Other info: Access to over 10,000 e-learning courses and excellent career growth opportunities.
  • Why this job: Develop your skills while ensuring customer satisfaction in a dynamic environment.
  • Qualifications: Technical background in aeronautics and experience in customer-facing roles.

The predicted salary is between 82800 - 101200 $ per year.

You have a technical background in aeronautics, you have worked in a customer-facing role and you want to evolve and develop new skills?

This job is for you!

The A220 commercial aircraft programme is looking for a Customer Acceptance Manager (CAM) to join our ABQL team based in Mirabel (Quebec, Canada), where you will be in charge of the customer acceptance process.

You will be part of the Customer Acceptance & Delivery team responsible for the customer presentation programme as well as the opening, processing (Quality/Delay) and closure of QLBs/CLBs.

He/She ensures the relevance of answers or reworks to guarantee customer acceptance throughout the Pre-FAL, FAL and Delivery phases.

As an active member of the CAD MFT, he/she acts, for a given MSN, as a counterpart/deputy to the responsible ADE.

Your role as CAM will be to act as a technical focal point for a given aircraft throughout the CAD (Customer Acceptance & Delivery) process, from pre-assembly to transfer of ownership (To T).

Financial rewards: Attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.

Work / life balance: A hybrid working policy (depending on operational needs), an on-site cafeteria, a highly competitive leave policy.

Wellbeing / health: Employee Assistance Program (EAP), discount programme and on-site medical service.

Individual development: Development opportunities and numerous training possibilities (catalogue of over 10,000 e-learning courses available in open access to develop your employability, certifications, accelerated development programmes, national and international mobility).

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Customer Acceptance Manager / Responsable d’Acceptation Client employer: Airbus

Airbus is an exceptional employer, offering a dynamic work environment in Mirabel where innovation and collaboration thrive. As a Lead Technical Support for the A220 Program, you will benefit from a culture that prioritizes employee growth, with ample opportunities for professional development and leadership training. Join a team that values excellence and is committed to pushing the boundaries of aerospace technology.

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Contact Details:

Airbus Recruitment Team

We think you need these skills to ace Customer Acceptance Manager / Responsable d’Acceptation Client

Technical Background in Aeronautics
Customer-Facing Experience
Customer Acceptance Process Management
Quality Assurance
Delay Management
Communication Skills
Project Coordination