Airbnb in Canada East is seeking a Delivery Excellence Manager to lead a 7–8 person Team Specialist group across Canada and EMEA within Premium Support. The role focuses on coaching, project leadership, and scaling operations with AI-enabled tools, while moving to a regionally structured operation.
You will own people strategy, onboarding, talent development, and engagement, while aligning with cross-functional stakeholders and driving performance improvements in a fast-paced environment.
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Remote Delivery Excellence Manager - Premium Support in Québec employer: Airbnb
Airbnb is an exceptional employer that fosters a culture of innovation and inclusivity, making it an ideal place for professionals seeking meaningful work in the quality management field. With a commitment to employee growth, competitive compensation, and a supportive environment across various Canadian provinces, Airbnb empowers its team members to thrive while contributing to a global community that connects hosts and guests authentically.
