Airbnb is seeking a CS Specialist, Premium Support in Canada to deliver end-to-end customer service to guests and hosts, including the Luxury segment. The role requires strong communication in English and French, a hospitality mindset, and the ability to handle high-volume, high-quality interactions across channels.
Based in Canada, you will join a fast-paced team, be on-call for evenings and weekends, and have opportunities to move across teams as business needs evolve.
Premium Support Specialist - Luxury Guest Care (EN/FR) in Ottawa employer: Airbnb
Airbnb is an exceptional employer that fosters a culture of innovation and inclusivity, making it an ideal place for professionals seeking meaningful work in the quality management field. With a commitment to employee growth, competitive compensation, and a supportive environment across various Canadian provinces, Airbnb empowers its team members to thrive while contributing to a global community that connects hosts and guests authentically.
