At a Glance
- Tasks: Manage enterprise B2B accounts and ensure customer satisfaction with our software products.
- Company: Join Air-tek, a leader in innovative software solutions.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Dynamic team atmosphere with a focus on innovation and excellence.
- Why this job: Shape client success and make a real impact in the tech industry.
- Qualifications: 4+ years in customer-facing roles and strong relationship-building skills.
The predicted salary is between 72000 - 88000 $ per year.
Join Air-tek as a Technical Account Manager in Toronto, managing enterprise B2B accounts while ensuring customer satisfaction and high engagement with our software products.
Your role is vital for shaping client success.
In this position, you will work closely with 2-4 large enterprise clients, reporting to the Director of Delivery.
Key responsibilities include fostering strong relationships, tracking software usage, and supporting customers in achieving their business goals.
Your proactive involvement will ensure effective software adoption and response to high-severity incidents.
Key
Responsibilities
- Execute strategic plans for your clients
- Analyze software usage data and trends
- Engage various client teams to understand needs
- Facilitate internal discussions representing clients
- Conduct meetings including quarterly reviews
Requirements
- 4+ years in customer-facing positions
- Experience in technical account management or customer success
- Proven relationship-building skills
- Strong communicative ability across technical and business topics
- Knowledge of the travel industry is a plus
Harness your expertise to support Air-tek's mission of innovation and excellence in the software arena. #J-18808-Ljbffr
Air-tek Technical Account Manager Role in Toronto employer: Air-tek
Air-tek is an exceptional employer located in the vibrant city of Toronto, offering a dynamic work environment where innovation and collaboration thrive. Our inclusive culture fosters personal development and teamwork, ensuring that every employee feels valued and empowered to contribute to our mission of transforming the travel industry. With competitive salaries, potential stock options, and a commitment to continuous improvement, we provide our team with meaningful opportunities for growth and success.
