At a Glance
- Tasks: Lead and develop field service teams while ensuring top-notch customer satisfaction.
- Company: Join Air Solutions, a leader in industrial service operations.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Exciting opportunity for career advancement in a supportive team.
- Why this job: Make a real impact by driving service excellence across Southern Ontario.
- Qualifications: 5+ years in industrial service management and strong leadership skills.
The predicted salary is between 63000 - 77000 $ per year.
Lead compressed air service operations across Southern Ontario with field technician leadership, customer focus, and operational accountability. Drive reliable, profitable service delivery. Air Solutions seeks an experienced Industrial Service Manager to lead service operations and support continued service business growth. You will manage field service technicians, improve customer satisfaction, and combine technical understanding with operational management. The work includes customer relationship development, performance measurement, and service department planning.
Key Responsibilities:
- Lead, coach, and develop field service technicians
- Oversee scheduling, resource allocation, and daily operations
- Monitor revenue, margins, utilization, and satisfaction KPIs
- Improve workflows and resolve customer service issues
- Manage budgets, pricing, forecasts, and corrective actions
Requirements:
- Five-plus years leading industrial service or related teams
- Experience managing field service technicians
- Understanding of service operations and customer support
- Budget and departmental metrics management experience
- Valid driver's license and strong communication skills
Bring industrial service leadership, technical understanding, and customer relationship skills to Air Solutions' Southern Ontario operations.
Industrial Service Operations Manager in Hamilton employer: Air Solutions Canada
Air Solutions is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture where leadership and teamwork thrive. Located in Southern Ontario, we provide our Industrial Service Operations Manager with the opportunity to lead a dedicated team of field technicians while ensuring customer satisfaction and operational excellence. Our commitment to reliable service delivery and continuous improvement makes us a rewarding place to build a meaningful career.
