At a Glance
- Tasks: Lead customer service and ground operations for an amazing travel experience.
- Company: Join Air Creebec, a leader in the aviation industry in Quebec.
- Benefits: Competitive salary, career growth, and a chance to make a difference.
- Other info: Be part of a team that values safety and operational excellence.
- Why this job: Shape customer experiences and ensure smooth operations in a dynamic environment.
- Qualifications: Experience in customer service management and strong leadership skills.
The predicted salary is between 62100 - 75900 $ per year.
Lead customer service and ground operations with Air Creebec in Quebec. This managerial role focuses on overseeing efficient, safe operations and top-quality customer experiences.
As the Customer Service and Ground Operations Manager, you will direct all activities associated with customer service, building operations, baggage handling, and ramp management.
You'll supervise teams, establish priorities, and drive improvements to meet operational excellence in compliance with regulatory standards.
Key
Responsibilities
- Plan and organize customer service and ground operations
- Oversee baggage and cargo handling efficiently
- Ensure compliance with company policies and regulations
- Supervise teams to optimize operational performance
- Promote continuous improvement in service delivery
Requirements
- Proven experience in customer service management
- Strong understanding of ground operations principles
- Ability to lead teams effectively
- Must ensure compliance with safety regulations
- Experience in operational planning and oversight
Elevate your career as you drive seamless service and operational excellence with Air Creebec in Quebec. #J-18808-Ljbffr
Customer Service Manager in Dorval employer: Air Creebec
Air Creebec is an exceptional employer that prioritizes employee growth and development within a supportive work culture. Located in the beautiful province of Quebec, we offer competitive benefits and a collaborative environment where your contributions directly impact customer satisfaction and operational success. Join us to lead a dedicated team and enhance your career while enjoying the unique advantages of working in a vibrant community.
