Lead safe airport operations for Air Canada, using leadership and customer service expertise across gates, check-in counters, and security checkpoints. As an Operations Manager, you will lead complex daily airport operations and supervise a unionized workforce. You will promote safety protocols, Standard Operating Procedures, On-Time Performance, and glowing-hearted hospitality. The position requires accountable leadership, coaching, and decisive responses to disruptions and customer concerns. Key Responsibilities:
Lead daily operations across gates, counters, and checkpoints Supervise unionized team members and reinforce accountability Audit safety, SOP, and service standards Resolve disruptions, emergencies, delays, and passenger concerns Conduct incident investigations and accurate reporting Requirements:
Post-secondary diploma or equivalent operational experience At least two years in leadership or equivalent experience Strong leadership, communication, and team management skills Availability for 24-hour operations, shifts, weekends, and holidays Ability to obtain and maintain a RAIC Bring airport operations leadership, safety judgment, and customer service focus to Air Canada’s terminal operations team.
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Air Canada Airport Operations Manager in Vancouver employer: AIR CANADA
Air Canada is an exceptional employer that prioritizes innovation and employee growth, particularly in the dynamic field of cloud infrastructure and DevOps. With a commitment to fostering a collaborative work culture, employees benefit from ongoing professional development opportunities and the chance to lead transformative projects that shape the future of aviation technology. Located in a vibrant industry hub, Air Canada offers a unique environment where your contributions directly impact operational success and customer satisfaction.
