Lead training on cargo reservations, Air Waybill entry, warehouse procedures, safety, and Dangerous Goods for Air Canada Cargo. International travel is required.
This coordinator supports training delivery and coordination throughout Air Canada Cargo operations. You work with operations, customer service, warehouse personnel, sales, general management, and external third parties. Responsibilities include operating systems, service procedures, e-commerce, standard operating procedures, and soft skills. You assess needs and develop materials for local and international requirements.
Key Responsibilities:
- Train cargo reservations and Air Waybill data entry
- Cover inbound, flight processing, warehouse, and service procedures
- Provide safety and Dangerous Goods instruction
- Collaborate with warehouse and office work trainers
- Assist auditors during station audits
Requirements:
- Demonstrated experience delivering training
- Two or more years in cargo, preferably Operations
- Strong knowledge of cargo processes and procedures
- Willingness to deliver, receive, or develop training abroad
- Fluency in English; additional languages are an asset
Use cargo operations expertise and instructional skills to strengthen Air Canada Cargo procedures, safety, systems, and service training.
Cargo Operations Training Specialist in Québec employer: AIR CANADA
Air Canada is an exceptional employer that prioritizes innovation and employee growth, particularly in the dynamic field of cloud infrastructure and DevOps. With a commitment to fostering a collaborative work culture, employees benefit from ongoing professional development opportunities and the chance to lead transformative projects that shape the future of aviation technology. Located in a vibrant industry hub, Air Canada offers a unique environment where your contributions directly impact operational success and customer satisfaction.