Analyst – Revenue Management in Dorval

Belonging to Air Canada is to belong to a Canadian symbol, Air Canada recently elected best airline in North America.

Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transport.

This is a key position in the Science and Innovation team of the Revenue Management branch, whose objective is to monitor and calibrate the Origin and Destination forecasting and optimization system (PROS RMA) and provide analyses and recommendations aimed at promoting policy changes as well as supporting and contributing to innovation projects.

Responsibilities

• Acquire and maintain a solid knowledge base of the mathematical and statistical models used in revenue management systems.
• Monitor and evaluate the quality of input data and algorithms of our forecasting, optimization, and availability systems.
• Actively track demand forecasts and other key system indicators, identify general trends and variances, and make appropriate adjustments within established parameter limits.
• Calibrate lookup tables and parameters governing the operation of the revenue management system.
• Use advanced AI-based decision tools and models to analyze and solve business issues while considering potential downstream impacts.
• Identify challenges and opportunities regarding demand forecasting, pricing, optimization, or seat availability, and formulate appropriate recommendations for commercial teams.
• Support the implementation of approved solutions as well as the development of automation and monitoring models to facilitate the deployment of the production version.
• Provide user training and technical information on the models governing the various system modules, adapting the level of complexity to the target audience.
• Participate in the evaluation, selection, testing, and implementation of innovative tools and system changes to support Air Canada's business model.
• Develop reports and dashboards that simplify user workflows, facilitate implementation, and promote the adoption of innovations.

Qualifications

• Master's degree in mathematics, statistics, economics, operations research, engineering, or equivalent.
• One to three years of experience in an environment focused on quantitative methods, analysis, or data.
• Excellent design, analysis, and problem-solving skills, combined with a resourceful and persistent approach to examining challenges, testing ideas, and developing practical solutions.
• Intellectual curiosity and a strong willingness to understand complex processes; ability to explore scientific literature, field studies, and external models to identify relevant perspectives and practices.
• Strong interpersonal and communication skills; ability to explain technical information to audiences with varying levels of expertise.
• Entrepreneurial spirit and ability to work under pressure with changing priorities and tight deadlines, with little supervision.
• Proficiency in Microsoft 365 applications (Excel, Power Point, etc.), as well as AI-based assistants and support tools.
• Technological skills, particularly with large databases (SQL or Dataiku), programming (preferably R and Python), reporting tools (Power BI, Tableau, or Fabric), and agentic workflow design (such as Copilot Studio), are important assets.
• Experience in a revenue management environment in an origin and destination context (PROS RMA or equivalent) is an important asset.
• Experience in forecasting, optimization, and data modeling in industry or an academic environment is an asset.

Employment Conditions

Candidates must be eligible to work in the country concerned at the time an offer of employment is presented and are responsible for obtaining the necessary work permits, visas, or other authorizations.

Proof of eligibility must be provided before the start date.

Language Requirements

All things being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights the unique contribution of our employees to the success of our company.

As an equal opportunity employer, we encourage diverse applications to build a workforce that is varied and representative of our customers and the communities where we live and serve.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.

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