At a Glance
- Tasks: Design and build a database for AI voice data, scale infrastructure, and improve system performance.
- Company: Rapidly growing tech company focused on AI-powered voice agents.
- Benefits: Competitive salary, equity options, and remote work flexibility.
- Other info: Fast-paced environment with opportunities for significant career growth.
- Why this job: Join a cutting-edge team and shape the future of AI voice technology.
- Qualifications: 5+ years in software engineering with backend or infrastructure expertise.
Location: Remote — USA, Canada, or London, UK
Engagement: Full-time / Long-term project
Compensation: $160K–$240K annually + meaningful equity
Seniority: Senior / Staff
About the Project
We are looking for a Senior/Staff Software Engineer to join a rapidly growing technology company building infrastructure for AI-powered voice agents. The product helps companies test and improve their AI voice agents at scale. The platform can automatically run thousands of simulated calls using different accents, tones, speaking styles, personalities, and scenarios, then analyze the conversations and identify bugs, failures, and unexpected behavior. The company is experiencing rapid growth and is now scaling its infrastructure from approximately 30K concurrent voice calls toward 100K–200K+ concurrent calls. A major upcoming initiative is the development of a purpose-built database for conversational AI, designed to efficiently store, process, query, and retrieve massive volumes of voice-agent interaction data.
What You'll Do
- Design and build a purpose-built database for conversational AI data, including storage architecture, indexing, ingestion, query paths, and retrieval at scale.
- Scale simulation infrastructure from approximately 30K toward 200K+ concurrent voice calls.
- Architect systems for high availability, graceful degradation, and 99.99% uptime.
- Own critical backend services built primarily with TypeScript/Node.js and Python.
- Work with technologies across real-time voice and AI infrastructure, including LiveKit, Temporal, STT/TTS systems, and LLM tooling.
- Build reliable pipelines for telephony events, recordings, transcripts, evaluations, and call outcomes.
- Improve distributed tracing and production observability using technologies such as OpenTelemetry and SigNoz.
- Diagnose and eliminate performance bottlenecks across high-throughput distributed systems.
- Make architectural decisions around scalability, reliability, latency, storage, and infrastructure costs.
- Ship quickly, measure production behavior, and continuously iterate.
The engineering team currently deploys to production multiple times per day.
What We're Looking For
- 5+ years of software engineering experience, with strong backend or infrastructure expertise.
- Proven experience building a database, queue, storage engine, streaming system, distributed data platform, or comparable large-scale infrastructure.
- Strong knowledge of distributed systems, including partitioning, replication, concurrency, consistency, failure recovery, backpressure, and graceful degradation.
- Experience scaling infrastructure under significant real-world production load.
- Ability to discuss previous systems quantitatively — for example, requests/events per second, concurrency, p95/p99 latency, data volumes, availability, cluster size, or cost improvements.
- Strong backend development experience.
- TypeScript/Node.js and Python are used on the project, but engineers from other strong infrastructure backgrounds are welcome.
- Strong understanding of production monitoring, observability, and distributed tracing.
- High level of ownership and ability to operate effectively in a fast-moving environment.
- AI-native mindset: actively using modern AI tools to accelerate engineering, debugging, research, and development.
- Strong bias to action — comfortable building the smallest working solution, shipping it, learning from production, and iterating.
Nice to Have
- Database internals / storage engine development
- Distributed databases
- Kafka, Pulsar, Redpanda, or similar messaging infrastructure
- Streaming or high-throughput ingestion systems
- Query engines and indexing
- Observability infrastructure
- OpenTelemetry / SigNoz
- WebRTC / LiveKit
- Telephony, SIP, or RTP
- Voice or audio processing
- STT/TTS infrastructure
- LLM infrastructure
- Experience at a database, data infrastructure, observability, or developer infrastructure company
Senior/Staff Backend Engineer in Winnipeg employer: AIDA Recruitment
Join a dynamic and innovative technology company that is at the forefront of AI-powered voice agent infrastructure. With a fully remote work environment across the USA, Canada, and London, UK, we offer competitive compensation, meaningful equity, and a culture that fosters collaboration and continuous learning. Our commitment to employee growth is reflected in our fast-paced development cycles and opportunities to take ownership of critical backend services, making this an ideal place for passionate engineers looking to make a significant impact.
