Support Agilent laboratory customers remotely from Alberta while installing, troubleshooting, and maintaining LC, LCMS, and LCQTOF systems.
As a Field Service Engineer, you will work at varied laboratories and continuously learn new instruments, software, and consumables. You will solve customer problems, deliver integrated solutions, and help maintain efficient laboratory operations. Clear communication and customer service are central to this work.
Key Responsibilities:
- Install and optimize hardware, software, and network configurations
- Diagnose and resolve product performance problems
- Perform maintenance and repair services
- Advise customers on preventive maintenance and configurations
- Manage technical escalations with Agilent teams
Requirements:
- Post-secondary science degree or relevant work experience
- Five years' LC, LCMS, or LCQTOF experience
- Experience troubleshooting and solving problems
- Clear, respectful, timely verbal and written communication
- Willingness to travel and visit customers
Apply your LCMS expertise, troubleshooting ability, and customer service skills as an Agilent Field Service Engineer.
Agilent LCMS Field Service Engineer in Ottawa employer: Agilent Technologies, Inc.
BIOVECTRA is an exceptional employer located in the vibrant city of Charlottetown, offering a dynamic work culture that prioritizes innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to operational excellence, making it an ideal place for professionals looking to make a meaningful impact in the manufacturing sector.
Contact Details:
Agilent Technologies, Inc. Recruitment Team
