Make a meaningful impact in client relations with AGAT Laboratories as a Client Services Specialist in Edmonton. This role emphasizes technical skills and strong problem-solving to fulfill client needs effectively.
As part of AGAT's Environmental Division, you will directly support clients throughout their analytical journey. This role transcends standard customer service by focusing on developing trust and ensuring every client's unique requirements are met. Grow your career in a nurturing environment that values scientific and client-focused achievements.
Key Responsibilities:
- Foster client relationships through proactive communication
- Understand client analytics and expectations intimately
- Manage and oversee client project timelines
- Report on project status and address any issues
- Facilitate collaboration with operational laboratory teams
Requirements:
- Preferably a diploma or degree in Science
- 1-2 years of experience in a lab or customer service
- Excellent communication and relationship management skills
- Detail-oriented mindset with quality focus
- Proficient skills in Microsoft Office and LIMS
Support AGAT's commitment to Service Beyond Analysis by bridging clients with superior laboratory services.
Client Services Specialist at AGAT Laboratories in Edmonton employer: AGAT Laboratories
As a leading public company in the machinery industry, we pride ourselves on fostering a dynamic work environment that values innovation and collaboration. Our commitment to employee growth is evident through our comprehensive training programs and mentorship opportunities, ensuring that every team member can thrive in their career. Located in a vibrant community, we offer competitive benefits and a culture that embraces diversity and inclusion, making us an exceptional employer for those seeking meaningful and rewarding employment.
