At a Glance
- Tasks: Lead and inspire a creative team to elevate AfterShip's brand and marketing initiatives.
- Company: Join AfterShip, a certified Great Place to Work, transforming eCommerce globally.
- Benefits: Enjoy competitive pay, remote work flexibility, unlimited PTO, and professional development opportunities.
- Other info: Be part of an inclusive culture that values collaboration and empowers your career growth.
- Why this job: Make a real impact in a dynamic tech space while fostering creativity and innovation.
- Qualifications: 3+ years of management experience in creative teams and a strong vision for brand evolution.
The predicted salary is between 110000 - 145000 $ per year.
About Us
AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants. AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout.
Your Mission:
We're hiring a people leader to build, lead, and reinvent our Marketing Creative team. You'll hire, develop, and inspire a team of designers while evolving AfterShip's brand system and directing creative across campaigns, product launches, and digital experiences. Your mission is to build a lean, high-performing organization that delivers exceptional creative at scale without compromising quality.
What You’ll Do:
- Build, lead, and grow a high-performing, distributed team of designers through hiring, coaching, mentoring, performance management, and career development.
- Set the creative vision for AfterShip's brand system, partnering closely with the VP, Marketing to evolve our identity as the company grows.
- Own creative direction across every marketing surface—including paid campaigns, product launches, sales enablement, lifecycle marketing, social, email, and AfterShip.com—ensuring consistently high creative standards.
- Build and scale an AI-powered creative production engine that combines cloud-based workflows, automation, and design systems to enable high-volume, high-quality creative output.
- Create systems that empower non-designers to self-serve routine creative needs, allowing your team to focus on high-impact strategic work.
- Lead creative planning and prioritization across Product Marketing, Growth, Partnerships, and other cross-functional teams to ensure the highest-impact work ships quickly.
- Manage external freelancers and creative agencies, providing clear direction, maintaining quality standards, and scaling capacity when needed.
- Continuously improve creative operations, processes, and team effectiveness to help AfterShip scale efficiently.
Who We're Looking For:
- 3+ years of people management experience, with a proven track record of hiring, managing, coaching, and developing creative teams while fostering a high-performance culture.
- Experience building or scaling a creative organization, including establishing processes, workflows, and quality standards that enable teams to produce exceptional work at scale.
- Direct experience leading or contributing to a brand evolution or rebrand.
- Experience partnering cross-functionally with Product Marketing, Growth, Partnerships, Product, and other stakeholders to balance creative excellence with business objectives.
- In-house B2B SaaS or DTC e-commerce experience preferred.
- A strong point of view on modern visual identity and brand design, with excellent creative judgment and awareness of contemporary design trends.
- AI-fluent, with hands-on experience leveraging AI tools to accelerate creative production and designing AI-powered workflows that improve quality, speed, and scalability.
- Proven success leading distributed teams and collaborating across time zones.
Why You Should Join Us:
- Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
- Innovative & Inclusive Culture: AfterShip is built on curiosity, creativity, and collaboration.
- Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone.
- Thrive & Grow: There’s no ceiling to what you can achieve or learn here.
- Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis.
- Perks: Competitive compensation, remote-first work setups, healthcare coverage offered from day 1, retirement plans including company match, unlimited PTO, annual learning & wellness benefit, monthly book perk, career progression & professional development.
Salary range for this role: CAD$110,000 - $145,000
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
Manager, Marketing Creative in Toronto employer: AfterShip Group
At AfterShip Group, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a remote-first company based in Toronto, we offer flexible working arrangements, comprehensive benefits, and ample opportunities for professional growth, ensuring that our team members can achieve their career aspirations while making a meaningful impact on our clients' success.
