At a Glance
- Tasks: Lead technical account management and ensure seamless integrations for strategic alliances.
- Company: Join Affirm, a leader in the FinTech space with a remote-first culture.
- Benefits: Enjoy competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Collaborative team environment focused on innovation and career advancement.
- Why this job: Shape the future of FinTech while mentoring others and driving impactful initiatives.
- Qualifications: 6+ years in Technical Account Management with expertise in API integrations.
The predicted salary is between 112968 - 138072 $ per year.
Shape the future of Fin Tech with Affirm as a Senior Technical Account Manager, working remotely from Canada.
Drive technical initiatives and manage operations for strategic alliances to ensure seamless integrations.
In this senior-level position, you will lead technical account management within Affirm’s strategic alliance portfolio.
Responsibilities include monitoring, troubleshooting, and ensuring strong operational health for merchants.
This role demands expertise in API integrations and effective collaboration with Product, Engineering, and Customer Success teams to enhance account value.
Key
Responsibilities
- Own technical account management and operational health
- Deliver against SLAs and proactively mitigate risks
- Conduct root-cause analysis and implement solutions
- Drive cross-team collaboration for integration initiatives
- Mentor junior team members to build team capacity
Requirements
- 6+ years in Technical Account Management or related field
- Proven experience with RESTful APIs and integration solutions
- Strong technical communication skills
- Effective relationship management with technical decision-makers
- Demonstrated mentoring and leadership abilities
Elevate merchant technical strategies and account ownership while thriving in Affirm's remote work culture. #J-18808-Ljbffr
Senior Technical Account Manager in Toronto employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.
