Affim seeks a Product Support Specialist to deliver fast, reliable service to merchant partners. You'll become a product and payments expert, partnering with Sales, Client Success, Operations, and Engineering to resolve issues and scale processes.
Based remote in Canada, the role pays a base range of CAN$55,000β75,000 per year, with equity and benefits. Fluency in French and English is required, plus 2+ years in Tech/eCommerce or SaaS.
Remote Product Support Specialist (Bilingual FR/EN) in Toronto employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.