Affirm, a remote-first company, seeks a Senior Technical Account Manager (L6) based in Canada to own operational health across strategic alliances, orchestrating alerts, monitoring, triage, and SLA delivery while translating merchant needs into technical strategies.
You’ll lead cross-functional collaboration with Product, Engineering, Operations, Customer Success, and Frontline Technical Support, growing into end-to-end account ownership over 6–12 months and mentoring teammates.
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Senior TAM, Strategic Alliances — Remote in Ottawa employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.
