At a Glance
- Tasks: Provide top-notch support to merchant partners and troubleshoot technical issues.
- Company: Affirm, a leader in innovative financial solutions.
- Benefits: Remote work, competitive pay, and opportunities for career growth.
- Other info: Join a dynamic team and help shape the future of merchant support.
- Why this job: Make a real impact by influencing product direction through merchant feedback.
- Qualifications: Strong communication skills in English and French, with a knack for problem-solving.
The predicted salary is between 47250 - 57750 $ per year.
Affim is seeking a Product Support Specialist to deliver fast, reliable service to merchant partners.
You will troubleshoot technical issues, work with Sales, Client Success, Operations and Engineering, and help scale support processes.
A strong emphasis on clear communication in English and French is essential.
The role offers remote Canada work with a base pay range and opportunities to influence product direction through merchant feedback.
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Merchant Product Support Specialist – Remote in Ottawa employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.
