Affim is seeking a Product Support Specialist to join our remote team in Canada. You will be the frontline for merchant partners, resolving technical and configuration issues and guiding customers with clear, friendly communication.
You'll collaborate with Sales, Client Success, Operations, and Engineering to surface feedback, streamline workflows, and help scale our support. Fluency in French and English is required.
Merchant Product Support Specialist I (Remote) in Ottawa employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.
