Affim is seeking a Product Support Specialist to deliver fast, reliable service to merchant partners. You will troubleshoot technical issues, work with Sales, Client Success, Operations and Engineering, and help scale support processes.
A strong emphasis on clear communication in English and French is essential. The role offers remote Canada work with a base pay range and opportunities to influence product direction through merchant feedback.
Remote Merchant Product Support Specialist in Montréal employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.