Affim is seeking a Product Support Specialist to serve merchant partners and resolve technical or operational issues quickly. You will become a product and payments expert, collaborating with Sales, Client Success, Operations and Engineering to provide fast solutions and scalable processes.
This remote Canada role requires bilingual English and French, a Bachelor's degree, 2+ years in tech/eCommerce, and writing that communicates clearly.
Merchant Support & Solutions Specialist (Remote) employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.
