Affim is seeking a Product Support Specialist to deliver fast, reliable support to our merchant partners. You’ll become a product and payments expert, working with Sales, Client Success, Operations, and Engineering to resolve issues and scale processes.
In this role you’ll handle high volumes with empathy, write clearly, and translate merchant needs into actionable feedback for product planning. This is a remote Canada role with equity and generous benefits.
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Remote Product Support Specialist – Merchant & Tech Liaison in Kitchener employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.
