At a Glance
- Tasks: Lead global customer service strategy and manage international expansion projects.
- Company: Affirm, a forward-thinking company focused on innovative operations.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to data-driven improvements and transparency.
- Why this job: Make a global impact by driving high-quality service and operational excellence.
- Qualifications: Experience in operations leadership and strong collaboration skills.
The predicted salary is between 135000 - 165000 $ per year.
Affirm is seeking an experienced Operations leader to own the strategy for global customer servicing. You will manage a portfolio spanning international expansions, product scaling, and cross-market channels, partnering with Product, Engineering, Analytics, Risk, and Training teams to drive scalable, high-quality service.
You will lead a multi-disciplined team, establish governance, and champion data-driven improvement across global operations, ensuring transparency and accountability across.
Global Expansion Programs Lead – Remote in Kelowna employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.
