At a Glance
- Tasks: Lead a team of Technical Account Managers to support SMB merchants and drive technical success.
- Company: Join Affirm, a forward-thinking company focused on empowering small businesses.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on innovation and collaboration.
- Why this job: Make a real difference by mentoring a team and advocating for merchant success.
- Qualifications: Experience in account management and strong leadership skills required.
The predicted salary is between 118800 - 145200 $ per year.
Affirm is seeking a Senior Technical Account Manager (TAM) Team Lead to guide a group of TAMs supporting SMB merchants.
You will mentor, align with Client Success, Product, and Operations to deliver scalable technical success post‑sale.
This role emphasizes hiring, OKRs, cross‑functional advocacy for merchants, and driving product integration, troubleshooting, and optimization opportunities across the organization.
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Senior TAM Leader for SMB Growth – Remote in Hamilton employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.
