At a Glance
- Tasks: Support merchant partners by resolving technical issues and providing friendly guidance.
- Company: Join Affirm, a leading fintech company with a remote-first culture.
- Benefits: Flexible work hours, competitive pay, and opportunities for growth.
- Other info: Collaborate with diverse teams and contribute to innovative solutions.
- Why this job: Be the voice of support and make a difference for our merchant partners.
- Qualifications: Fluency in French and English, plus strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
Affim is seeking a Product Support Specialist to join our remote team in Canada.
You will be the frontline for merchant partners, resolving technical and configuration issues and guiding customers with clear, friendly communication.
You'll collaborate with Sales, Client Success, Operations, and Engineering to surface feedback, streamline workflows, and help scale our support.
Fluency in French and English is required.
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Merchant Product Support Specialist I – Remote in Edmonton employer: Affirm
At Affirm, we pride ourselves on being a remote-first employer that values flexibility and inclusivity, allowing our Machine Learning Engineers to thrive in a supportive environment. With comprehensive health coverage, generous time-off policies, and opportunities for professional growth, we empower our employees to take ownership of their careers while contributing to meaningful projects that redefine credit. Join us in a culture that prioritizes transparency and collaboration, where your contributions directly impact the future of financial technology.
