Serve Affinity members through phone, web chat, and live video while providing digital banking support and financial advice. Work in the Contact Centre.
As a Member Advisor, you will be the voice of Affinity and deliver member service through technology-enabled channels. You will provide advice in members' best interests, complete transactions, and address banking problems. The position also involves offering solutions through Affinity's digital banking tools.
Key Responsibilities:
- Support members through phone, web chat, and live video
- Provide financial advice aligned with members' best interests
- Complete transactions while delivering outstanding member service
- Help prevent and solve members' banking problems
- Offer solutions through Affinity's digital banking tools
Requirements:
- Post-secondary diploma or degree in a related field
- Equivalent combination of education and experience considered
- Provide member-centric advice across financial products and services
- Experience using digital channels, devices, and mobile applications
- Intermediate knowledge of Affinity Credit Union products and services
Bring financial advice, transaction support, and digital channel experience to Affinity's Contact Centre as a Member Advisor.
Contact Centre Member Advisor in Saskatoon employer: Affinity Credit Union
Affinity is an exceptional employer that prioritizes employee well-being and professional growth, making it a fantastic place for a Compensation Analyst to thrive. With a vibrant work culture that celebrates achievements, employees benefit from a competitive total rewards package, including health and dental benefits, a pension plan, and ample vacation time. Located in Saskatchewan, Affinity fosters a collaborative environment where data-driven insights lead to meaningful contributions, ensuring that every team member feels empowered and valued.
