At a Glance
- Tasks: Lead client relationships and drive business growth for AECOM's PSPC account.
- Company: Join AECOM, a global leader in infrastructure consulting.
- Benefits: Competitive salary, comprehensive benefits, flexible work options, and career development.
- Other info: Hybrid work environment with opportunities for professional growth.
- Why this job: Make a real impact on communities while working on groundbreaking projects.
- Qualifications: Bachelor's degree and 10+ years of relevant experience, including leadership.
Primary Location: CA - Ottawa, ON - 1150 Morrison Dr
Compensation: CAD 170,000 - CAD 225,000 - yearly
Company Description: Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
Job Description: The AECOM Government Business Line is looking for a highly motivated and experienced Client Account Sr Manager for the PSPC account. Client Account Managers are the primary contacts for AECOM's relationships with accounts which are strategically important at a regional, business line or global level. They have responsibility for developing, growing and sustaining our business with their client(s), working across our company to offer solutions that deliver, using all our relevant capabilities and local and global expertise.
Job Summary:
- Primary contact and leader for AECOM’s relationship with one or more large Regional accounts or part of a team supporting the PSPC account.
- Responsible for developing, growing and sustaining AECOM's business for assigned accounts.
- Coordinates AECOM's interactions with the client, to ensure consistent high quality of service and to resolve any delivery issues or conflicts.
- Encourages diverse and inclusive collaboration leveraging AECOM’s global footprint to enable individual growth and collective success through trust, autonomy, accountability, and alignment.
- Accountable for meeting key business plan objectives for their client portfolio.
- Monitor client projects to ensure high quality delivery, technical excellence and consistent client service experience.
- Identifies risks and manages project delivery to mitigate impact.
- Establishes self as a strategic, collaborative leader and in areas of expertise in field, market or with clients.
- Recognized by their clients as a primary contact with AECOM.
- Demonstrates strong leadership attributes that provide role modelling for others.
- Drives growth in pipeline of potential projects.
- Manages consistent approaches to working with the client.
Qualifications: Bachelor's degree in architecture, engineering or other related discipline and 10+ years of relevant experience or demonstrated equivalency of experience and/or education including at least 2 years of leadership. Extensive experience with large and complex PSPC Program and/or Project Delivery. Proven ability to collaborate with multifunctional teams.
Preferred Qualifications: Bilingual with French language skills.
Additional Information: Relocation assistance is not available for this position. Sponsorship for Canada work authorization is not available for this position, now or in the future.
About AECOM: AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings.
What makes AECOM a great place to work: You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future.
Client Account Sr Manager employer: AECOM
At AECOM, we pride ourselves on being an exceptional employer, offering a flexible hybrid work arrangement and the opportunity to work alongside Canada’s largest rail consulting team. Our commitment to employee growth is evident through our award-winning training programs and a collaborative work culture that fosters innovation and respect. Join us in making a tangible impact on communities while advancing your career in a supportive environment that values your contributions.
