Incognito Software Systems is seeking a Customer Support Engineer for a fully remote role based from Ontario, Canada. You will diagnose and resolve complex issues, support broadband service providers, and contribute to product development with cross-functional teams.
The role requires a post-secondary degree with at least 2 years of relevant experience, solid knowledge of DHCP/DNS, Linux, TCP/IP, and REST/SOAP APIs. Familiarity with Zendesk and databases is a plus.
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Remote Technical Support Engineer for Broadband Services employer: Advantage 360
Lumine Group is an exceptional employer that fosters a vibrant work culture focused on innovation and collaboration, making it an ideal place for a Sales Director to thrive. With a commitment to employee growth and development, we offer ample opportunities for professional advancement while ensuring a supportive environment that values diversity and inclusion. Located in a dynamic industry, our team enjoys the unique advantage of being part of a forward-thinking organization dedicated to long-term success and meaningful contributions to the communications and media landscape.
