At a Glance
- Tasks: Lead teams to deliver exceptional service and enhance client relationships.
- Company: Join ADP Canada, a leader in empowering workplace culture.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
- Other info: Diverse and dynamic workplace with a focus on talent development.
- Why this job: Make a real impact by driving client satisfaction and team success.
- Qualifications: 8+ years in service delivery and 5+ years in leadership roles.
The predicted salary is between 94500 - 115500 $ per year.
Step into the role of Director of Service Delivery at ADP Canada, where your leadership skills will foster team cohesion and client satisfaction.
Embrace an empowering workplace culture.
This executive position requires you to oversee one of our major business units, guiding teams to deliver outstanding service to diverse clients.
Your leadership will facilitate strategic planning, ensure operational readiness, and promote associate engagement through an inclusive approach.
Key
Responsibilities
- Foster client practitioner relationship management
- Drive NPS and client satisfaction initiatives
- Participate in strategic organizational planning
- Manage staffing and employee development
- Lead cross-functional communication and relationship building
Requirements
- 8+ years of service delivery experience
- Minimum of 5 years in people leadership
- Ability to manage and nurture talent
- Strong communication and collaboration skills
- Proven ability in creating client relationships
Join ADP and contribute to a culture that encourages personal growth and embraces diversity. #J-18808-Ljbffr
Director of Service Delivery in Toronto employer: ADP
ADP is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to drive market success in the HR solutions sector. With a strong focus on professional growth, ADP offers comprehensive training programs and mentorship opportunities, ensuring that team members can thrive in their careers while making impactful contributions. Located in a vibrant area, employees enjoy a hybrid work model that promotes work-life balance and collaboration, making ADP a rewarding place to build a meaningful career.
