Lead client engagement as a Retirement Plan Client Service Manager at ADP. This role emphasizes relationship building, service delivery, and compliance within retirement plan administration.
In your role as Client Service Manager I, you will directly oversee client interactions related to their retirement plans. Your duties will include addressing inquiries, ensuring compliance with regulations, and promoting educational initiatives for clients. Your proactive approach will maintain high levels of client satisfaction and retention.
Key Responsibilities:
- Build relationships with clients regarding plan design
- Address compliance testing and service issues
- Coordinate in-person and virtual plan reviews
- Recommend educational programs for participants
- Assist with year-end requirements and documentation
Requirements:
- Up to 1 year of client service experience
- Bachelor's degree or equivalent education
- Proficiency in Microsoft Office tools
- Excellent communication and listening skills
- Strong time management capabilities
Drive impactful relationships and effective service delivery in retirement plan management at ADP.
Retirement Plan Client Service Manager at ADP in Burnaby employer: ADP
ADP is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to drive market success in the HR solutions sector. With a strong focus on professional growth, ADP offers comprehensive training programs and mentorship opportunities, ensuring that team members can thrive in their careers while making impactful contributions. Located in a vibrant area, employees enjoy a hybrid work model that promotes work-life balance and collaboration, making ADP a rewarding place to build a meaningful career.
