Strategic CSM β€” SaaS Growth & Client Success in Toronto

Strategic CSM β€” SaaS Growth & Client Success in Toronto

Toronto Full-Time On-site
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Omnicom is seeking a Customer Success Manager to join the Flywheel portfolio, focusing on Perpetua. You will partner with SaaS clients, translate data-driven insights into actions, and drive growth by optimizing onboarding, adoption, and retention across a high-value client book.

This role supports the Perpetua product in the Flywheel portfolio, serving seller, challenger brand, and specialist agency segments with retail media optimization and market intelligence tools.

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Strategic CSM β€” SaaS Growth & Client Success in Toronto employer: Adelphi Group

Weber Shandwick's Toronto office is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. Employees benefit from comprehensive professional development opportunities, allowing for personal growth while working on impactful campaigns for iconic Canadian brands. With a focus on work-life balance and a commitment to diversity, Weber Shandwick offers a unique environment that empowers its team to drive cultural conversations and make a meaningful difference in the industry.

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Contact Details:

Adelphi Group Recruitment Team