Senior Product Manager, Admissions Assessment in Toronto

Steward a product that higher education programs rely on, and that few product managers ever get trusted to lead. Casper was built to answer a question most admissions systems never asked: How do we see the whole person behind the application? For more than two decades, Casper has helped institutions evaluate qualities like empathy, ethics, and judgment, the human capabilities that matter long after grades and test scores fade into the background. Today, Casper operates at a global scale and plays a meaningful role in high-stakes admissions decisions. It's trusted, research-backed, and deeply embedded in how institutions make choices that shape learners' futures. This role offers the opportunity to guide Casper through its next chapter, own outcomes, navigate real trade-offs, and apply strong product judgment to a product people depend on. This is a remote, full-time role based in Canada.

The work ahead is focused on enabling Casper to scale sustainably, operate more efficiently, and meet rising expectations without compromising trust. At the same time, Casper continues to run live assessment cycles and support global programs, creating a real tension between progress and continuity, one that requires strong product judgment, disciplined scope decisions, and close cross-functional partnership.

As Senior Product Manager for Casper, you'll be accountable for the product decisions that guide Casper's evolution, balancing long-term integrity with near-term delivery and progress with trust. This role is accountable for outcomes, not just outputs. In practice, that accountability shows up as:

• Owning Casper's product direction and roadmap, including how problems are framed, which opportunities are prioritized for TAM realization, and how trade-offs are made, grounded in market needs, research evidence, operational realities, and business outcomes.
• Driving Casper's strategy and expansion, including protecting and growing adoption in existing markets, identifying where Casper can expand responsibly, and translating growth strategy into sequenced product bets.
• Protecting the integrity of a live, high-stakes product, ensuring reliability and continuity while meaningful evolution is underway.
• Partnering closely with Engineering, Research, Operations and GTM teams to align product direction with customer needs, adoption, and growth priorities.
• Creating clarity and momentum across teams, especially when priorities compete, or information is incomplete, so progress doesn't stall in ambiguity.

Casper is more than software. It's an assessment grounded in decades of research, validation, and real-world use. In this role, Research is a core partner in shaping the product. Product decisions here are closely tied to research considerations around validity, fairness, and trust. As Senior Product Manager, you will:

• Work in close partnership with Research to translate evidence into practical product decisions.
• Balance rigour with feasibility, and innovation with defensibility.

This role is senior because of the product judgment it requires: the ability to evaluate trade-offs, assess impact, and make decisions when the right answer isn't obvious. At this level, thoughtful and grounded product leadership is expected, bringing clarity, judgment, and a focus on long-term impact. The decisions made here can directly affect whether a learner gains admission to the program they've spent years preparing for.

Six to twelve months in, success looks like clarity, momentum, and trust. You've developed a strong understanding of Casper, its users, research foundations, operational realities, and constraints, and you're fluent in the trade-offs that matter most.

You've spent years working on complex products, the kind with real users, real consequences, and imperfect constraints. You're likely to thrive in this role if you:

• Own outcomes and take responsibility for seeing work through with clarity and follow-through.
• Feel at home in mature products, including those with legacy systems and real operational constraints.
• Start from deep customer understanding, asking the right questions before jumping to solutions, and grounding decisions in real customer needs and outcomes.
• Collaborate naturally across functions, and are comfortable challenging assumptions, especially in close partnership with Engineering.
• Bring urgency to a high-stakes product, knowing how to make progress even when there are real constraints.

This role may not be the right fit if you're primarily looking for:

• A greenfield build with few constraints.
• A fast-paced growth experiment optimized for speed over stability.
• An environment where priorities are fully defined, and decisions are low-risk.

At Acuity, we're intentional about scaling the company without losing what makes it special, the sense of care, connection, and shared purpose that defines our culture. As we grow, we're intentional about our principles, policies, and ways of working, protecting that foundation while giving people trust, balance, and the support they need to do their best work.

We review every application carefully, looking for people who are caring, curious, driven, and resilient. Our hiring process typically takes 2-4 weeks from initial conversation to final decision.

We're a remote-first team of 140+ people who care deeply about our work and about each other. If you're looking for purposeful work, room to grow, and the chance to help shape systems that influence how people learn and are evaluated, we'd love to meet you.