Lead conference services and catering at Fairmont Chateau Lake Louise while managing client experiences, event execution, and team leadership in Banff National Park. As Director, Conference Services and Catering, you will direct Catering office activity and manage catering from booking through execution. You will oversee conference services after contracts become definite, while coordinating operations, budgets, forecasts, and business plans. The position reports to the Director of Sales & Marketing and leads Conference Service Managers. Key Responsibilities:
Manage catering and conference services from booking through execution Prepare budgets, forecasts, and annual departmental business plans Maintain client relationships before, during, and after conferences Ensure contracts, group resumes, and banquet orders are accurate Lead Conference Service Managers, recruitment, and team training Requirements:
Previous leadership experience in a similar role Microsoft Windows and relevant computer application proficiency Excellent written and verbal communication skills Strong interpersonal and problem solving abilities Responsible, reliable, proactive, and detail oriented approach Apply conference services leadership, catering expertise, and client relationship skills at Fairmont Chateau Lake Louise in Banff National Park.
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Director Conference Services Catering employer: Accor
At Fairmont Hotel Macdonald, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and personal growth. Our comprehensive benefits package, including mental health support and a defined contribution pension plan, ensures our employees are well taken care of while they thrive in a supportive environment. With opportunities for career advancement both nationally and internationally, we empower our team members to reach their full potential in the heart of Edmonton's historic luxury hotel.