At a Glance
- Tasks: Provide exceptional financial services and build relationships with members through various communication channels.
- Company: Join Access Credit Union, a supportive and member-focused financial institution.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on teamwork and member satisfaction.
- Why this job: Make a real difference in members' lives while developing your customer service skills.
- Qualifications: Grade 12 diploma and at least 1 year of customer service experience required.
The predicted salary is between 58032 - 70928 $ per year.
Elevate your career at Access Credit Union as a Member Solutions Centre Representative I.
Provide exceptional financial services while building relationships with members through various communication channels.
Access Credit Union seeks a proactive Member Solutions Centre Representative I to connect with existing and potential members.
This role involves managing inquiries via phone, email, and chat while promoting our comprehensive range of financial products.
With a strong emphasis on service, you'll build member relationships and contribute to our organization's business development initiatives.
Key Responsibilities
- Serve as the first point of contact for member inquiries
- Build relationships by resolving queries effectively
- Promote credit union products and services proactively
- Maintain knowledge of policies on security and confidentiality
- Process investment instructions and balance electronic ledgers
Requirements
- Grade 12 diploma or equivalent
- Minimum 1-year experience in customer service
- Knowledge of Access Credit Union's offerings
- Strong communication skills, verbal and written
- Ability to work under pressure, prioritizing effectively
Bring your customer service expertise to Access Credit Union and positively influence member experiences.
Member Solutions Centre Representative in Branch employer: Access Credit Union
Access Credit Union is an exceptional employer that prioritizes employee growth and development while fostering a collaborative and supportive work culture. Located in a vibrant community, we offer competitive benefits and opportunities for advancement, ensuring our team members feel valued and empowered to make a meaningful impact on our members' financial journeys.
