Deliver financial services at Access Credit Union as a Member Service Representative, processing transactions and building member relationships. This fixed-term role supports professional branch service.
The Member Service Representative provides high-standard service to existing and potential members. You will process deposits, withdrawals, loans, utility payments, money orders, and other transactions. The position also promotes credit union products, resolves routine account issues, and responds to inquiries. Accuracy, security, and confidentiality guide daily work.
Key Responsibilities:
- Process over-the-counter financial transactions efficiently and professionally
- Balance cash drawers, ATMs, and night deposits daily
- Resolve routine member account and deposit instrument problems
- Respond to inquiries in person, by phone, and email
- Safeguard cash and prevent fraudulent transactions
Requirements:
- Grade 12 diploma or equivalent
- Minimum one year of customer or member service experience
- Strong verbal and written communication skills
- High attention to detail and accuracy
- Proficient computer skills and policy adherence
Use transaction processing, accuracy, and member service skills to support Access Credit Union's financial relationships.
Member Service Representative Financial Services employer: Access Credit Union Limited
Access Credit Union Limited is recognized as one of Manitoba's Top Employers since 2014, offering a professional and innovative work environment that emphasizes empowerment, accountability, and trust. The company values each employee's contributions by providing competitive compensation, 100% company-paid health benefits, an employer-matched pension plan, and opportunities for continuing education and career advancement.
Contact Details:
Access Credit Union Limited Recruitment Team
