At a Glance
- Tasks: Lead daily operations and mentor a team while tackling technical repairs.
- Company: Join a dynamic repair center in Toronto focused on customer satisfaction.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Fast-paced environment with a focus on innovation and teamwork.
- Why this job: Make a real impact by solving complex problems and leading a passionate team.
- Qualifications: Technical diploma and 3 years of experience in electronics repair.
The predicted salary is between 62100 - 75900 $ per year.
We're looking for a
Technical Center Team Lead to oversee the daily operations of our Toronto repair center while actively contributing to technical repairs and customer satisfaction of walk-in clients.
This role is ideal for a hands-on technical professional who enjoys leading others, solving complex problems and delivering exceptional service.
WHAT YOU'LL DO
- Coordinating daily repair activities and team priorities
- Supporting and mentoring technicians
- Ensuring quality, efficiency and compliance with company procedures
- Diagnosing, repairing and calibrating electronic equipment
- Managing equipment flow from intake to customer pickup
- Collaborating with technical advisors to support customer service activities
- Monitoring repair timelines and shop performance
- Assisting with inventory management and branch operations
- Providing technical support and guidance to customers and team members
WHAT WE'RE LOOKING FOR
QUALIFICATIONS
- Technical diploma in Electronics or a related field
- Minimum 3 years of experience diagnosing and repairing electronic equipment
- Previous team leadership or coordination experience is an asset
- Experience with ERP systems and Microsoft Office applications
- Valid driver's license
SKILLS & ATTRIBUTES
- Strong troubleshooting and diagnostic abilities
- Leadership and team coordination skills
- Customer-focused mindset
- Excellent organizational and prioritization skills
- Attention to detail and commitment to quality
- Ability to thrive in a fast-paced environment
- Strong communication skills in English
- Adaptability and eagerness to learn new technologies
- #J-18808-Ljbffr
Technical Center Team Lead in Toronto employer: ABTECH Services Polytechniques Inc.
Join our dynamic team in Toronto as a Technical Center Team Lead, where you'll not only lead daily operations but also engage directly with hands-on technical repairs. We pride ourselves on fostering a collaborative work culture that emphasizes employee growth through mentorship and continuous learning opportunities, ensuring that every team member can thrive in their role while delivering exceptional service to our valued customers.
Contact Details:
ABTECH Services Polytechniques Inc. Recruitment Team
