Support taproom continuity with strong staff coordination, customer service, and operational oversight while acting as the manager's designated on-site contact.
The Taproom Manager Relief Supervisor / Key Holder oversees the space, team schedules, cash handling, and customer experience. This role ensures checklists and Standard Operating Procedures are followed consistently. You will report stock updates to Campbell, document feedback, and communicate specific customer requests.
Key Responsibilities:
- Act as on-site point person during the manager's absence
- Ensure team members complete checklists and maintain standards
- Coordinate customer requests, complaints, compliments, and special orders
- Provide Campbell with weekly stock-level updates
- Represent the taproom at beer festivals and brand activations
Requirements:
- Ability to supervise daily taproom activities
- Ability to create schedules accommodating availability and time off
- Ability to document and report customer feedback
- Ability to train new and current staff
- Willingness to support occasional marketing and event initiatives
Bring dependable supervision, customer coordination, staff training, and standards management to the taproom's daily service.
Taproom Manager Relief Supervisor employer: A Bell Group of Companies
Burnside Brewing Company is an exceptional employer that fosters a vibrant and collaborative work culture in the heart of Nova Scotia. With a strong emphasis on employee growth, you will have the opportunity to lead innovative marketing campaigns while working alongside passionate colleagues who share a commitment to quality and creativity. Enjoy competitive benefits and the chance to make a meaningful impact on our beloved beer portfolio, all within a supportive environment that values your contributions.
