Support group insurance clients at People Corporation through enrolment processing, portal updates, and accurate administrative service. Use strong communication and data entry skills.
As a Client Service Administrator, you will support Plan Administrators, Plan Members, and Client Service Specialists. Your work includes member enrolments, changes, plan updates, written communications, and standard portal transactions. You will help maintain efficient client service across group benefits administration.
Key Responsibilities:
- Handle incoming and outgoing Client Service team mail
- File enrolments and member change requests appropriately
- Convert general inbox requests onto appropriate platforms
- Support portal approvals for standard transactions
- Complete communications for Plan Members and Plan Sponsors
Requirements:
- Two or more years in group benefits industry
- Two or more years in client focused environments
- Post secondary education or equivalent relevant experience
- French and English bilingual fluency preferred
- Excellent problem solving and communication skills
Bring group benefits administration, client service, and technical accuracy to People Corporation while supporting Plan Members and Plan Administrators.
Contact Details:
873 Springboard Platform - Customer Service Recruitment Team
