Continuous Improvement Lead in Markham

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

The Continuous Improvement (CI) Lead is responsible for leading strategic continuous improvement initiatives and advancing the J&J Operating System (JJOS) culture across Canada. This role serves as the site champion for Lean, Six Sigma, and continuous improvement methodologies, partnering with affiliate distribution centers, Operations, Quality, Engineering, Inventory Management, Transportation, and 3PL providers to enhance safety, service, quality, productivity, compliance, and cost performance. The position is also accountable for Performance Management and for developing and implementing analytics, digital solutions, operational strategies, and cost initiatives across Canadian Distribution operations supporting the MedTech, Innovative Medicine, and Surgical Vision segments.

Key responsibilities include:

• Partnering end-to-end across Deliver, Commercial, Planning, 3PL, and Affiliate Distribution Center teams to drive operational performance, issue resolution, and supply chain optimization.
• Leading the site's continuous improvement strategy and roadmap, ensuring alignment with operational and business objectives.
• Driving Lean, JJOS, Gemba, and root-cause problem-solving initiatives to enhance operational effectiveness, improve the customer experience, and maintain the highest quality standards.
• Providing data-driven insights to support IBP and S&OE, enabling optimized inventory planning, service performance, and business decision-making.
• Conducting benchmarking assessments and implementing industry best practices to drive continuous improvement.
• Managing a portfolio of continuous improvement projects from ideation through implementation and sustainability.
• Supporting site initiatives involving automation, robotics, warehouse management systems, and digital transformation programs.
• Developing and maintaining dashboards, KPIs, reporting tools, and analytics solutions to support Distribution operations.
• Performing data analysis to identify trends and opportunities related to service, cost, inventory, and operational performance.
• Translating business requirements into scalable reporting and analytics solutions, including data governance and L2 data initiatives.
• Defining KPI baselines, targets, and data quality standards in partnership with business stakeholders.
• Delivering actionable insights and driving adoption of analytics capabilities across the organization.
• Promoting a culture of operational excellence, accountability, and employee engagement.

Qualifications:

• A Bachelor’s degree is required. Bachelors in Engineering is preferred. MBA/advanced degree is preferred.
• A minimum of 4 years of related work experience is required.
• Experience in Supply Chain or Logistics is required.
• Experience with Operating System, Lean or Six Sigma is preferred. Lean certification is preferred.
• Experience with various digital technologies (data visualization, data & analytics tools, Robotic Process Automation etc.) is an asset.
• Cross sector / industry experiences an asset.
• FPX/Project Management Certification is an asset.
• APICS CSCP certification is an asset.

Required Skills: Action-Oriented, Agility Jumps, Business Behavior, Coaching, Communication, Information Technology Project Management, Problem Solving, Process Improvements, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Support, Quality Control (QC), Scientific Evaluation, Stakeholder Engagement, Technologically Savvy.

The anticipated base pay range for this position is: 74,000.00 - 133,000.00. Additional Description for Pay Transparency: Under current guidelines, this position is eligible for a discretionary performance bonus.

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing, and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive, and accessible work environment where all employees can achieve their potential.