At a Glance
- Tasks: Lead customer operations and enhance service delivery across multiple channels.
- Company: 407 ETR, a leader in innovative transportation solutions.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and data-driven decisions.
- Why this job: Make a real impact by improving customer experiences and driving operational excellence.
- Qualifications: 5+ years of managerial experience in customer operations required.
The predicted salary is between 74250 - 90750 $ per year.
407 ETR is seeking a Manager, Customer Operations to lead customer-focused operational strategies at the Woodbridge location.
You will guide service delivery enhancements, coach direct reports, and drive continuous improvement across channels including phone, web, and mobile.
This role emphasizes data-driven decision making and strong stakeholder partnerships.
With 5+ years of managerial experience in customer operations, you will manage initiatives, monitor KPIs, and ensure alignment with
#J-18808-Ljbffr
Customer Operations Leader: Drive Experience & Improvement in Winnipeg employer: 407 ETR
At 407 ETR, we pride ourselves on being an exceptional employer that values the health and safety of our employees while fostering a collaborative work culture. Located in Woodbridge, our team enjoys a supportive environment with ample opportunities for professional growth and development, ensuring that every employee can thrive in their role. Join us to be part of a company that prioritizes meaningful work and employee well-being.
