STORD in Canada is seeking a Customer Experience Associate (CEA I) to deliver timely, accurate support across multiple channels and to manage standard client inquiries. This role sits onsite Monday through Friday 8:30am - 5:30pm and focuses on process adherence, case management in Salesforce, and collaboration with internal teams.
Ideal candidates have 2 years in customer support, experience in fast-paced environments, and familiarity with CRM/ticketing tools.
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Customer Experience Associate — Growth & Equity Eligible in Delta employer: 3PL Hub Inc.
At ShipMonk, we pride ourselves on being a tech-powered growth partner for ecommerce brands, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee development is evident through our investment in training and resources, ensuring that every team member has the opportunity to grow alongside our rapidly expanding global fulfillment network. With a culture that values transparency, support, and a merchant-first mindset, we empower our employees to take ownership of their roles and drive meaningful change in the logistics industry.
