About the role
You'll help ensure channel partners receive accurate and timely support for their co-operative advertising and market development fund claims. By processing claims and pre-approvals with precision, you'll contribute to high-quality customer experiences.
No prior experience is required and experience of managing claims and policies is highly beneficial.
This is an existing vacancy.
What you'll do
Claim Processing
- Review and process co-op advertising claims and pre-approvals
- Calculate claim values using client procedures and compliance guidelines
- Scan and upload pre-approval and claim documentation as needed
- Review different types of advertising for compliance
Customer Support
- Handle written and verbal communication professionally and promptly
- Maintain high-quality standards and meet individual KPIs
- Be proactive in problem solving and apply policies consistently
Programme Expertise
- Develop deep knowledge of co-op advertising policies, procedures and programmes
- Apply policies and procedures accurately and consistently
- Enter claims into the platform accurately
What you'll bring
- Strong written and verbal communication skills
- Excellent attention to detail
- Ability to apply logic to ambiguous situations
- Comfortable working with percentages and calculations
In addition to base salary we offer bonus, stock options plus a wide range of benefits.
Co-op/MDF Specialist in Moncton employer: 360insights
Join a leading technology firm in Canada that not only prioritizes financial excellence but also fosters a vibrant work culture where diversity and personal growth are at the forefront. With a hybrid and flexible work model, employees enjoy numerous benefits including stock options and flexible vacation time, making it an ideal environment for those looking to thrive in their careers while maintaining a healthy work-life balance.
