247 Labs Inc. is hiring a Client Growth and Support Manager to own the live client support and drive account growth from renewals and upsells. Based in Toronto, you will manage proactive client care, ensure SLA-compliant responses, and collaborate with Sales, Project Managers, and Finance to scale support offerings.
You will own monthly reporting on client health, usage, and upsell opportunities, while ensuring smooth handoffs at go-lives and accurate invoicing for support work.
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Client Growth & Proactive Support Manager in Toronto employer: 247 Labs Inc.
At 247labs, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our fully remote work environment allows for flexibility while maintaining high standards of execution, and we are committed to the professional growth of our team members through ongoing development and certification support. Join us in Toronto, where you can lead impactful software projects and thrive in a dynamic, fast-paced atmosphere that values quality and accountability.
