At a Glance
- Tasks: Lead 24x7 support for banking apps, ensuring smooth operations and incident management.
- Company: Join Avanade, a leader in tech solutions with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a commitment to excellence and continuous improvement.
- Why this job: Make a real impact in the banking sector while enhancing service quality and performance.
- Qualifications: Proven experience in service delivery management and strong stakeholder engagement skills.
The predicted salary is between 90000 - 110000 $ per year.
Avanade seeks an experienced Service Delivery Manager to lead 24x7 Managed Application Support for a Banking client.
You will drive governance, incident management, and offshore team leadership across multiple contracts to ensure stable, cost-effective delivery.
The role requires ITIL discipline, strong stakeholder engagement, and a track record of improving service quality, automation, and performance metrics.
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Senior Service Delivery Lead in Toronto employer: 1205 Avanade Canada Inc. Company
At Avanade, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our Data Protection Consultants enjoy a dynamic work environment that encourages professional growth through hands-on experience with cutting-edge Microsoft technologies, while also benefiting from a strong commitment to employee well-being and development. With opportunities to lead impactful projects across Canada, our team members can make a meaningful difference in the digital landscape while advancing their careers in a supportive and inclusive atmosphere.
Contact Details:
1205 Avanade Canada Inc. Company Recruitment Team
