Support Suncor’s industrial connectivity services as a Network Analyst working from Base Plant Mine in Fort McMurray, Alberta. Use ITIL practices and operational technology experience. This Network Analyst works within a multi-tiered support team serving private LTE, Wi-Fi, and wired infrastructure. You will collaborate with Tier 1-3 analysts, field support teams, and vendors while monitoring network performance. Responsibilities include incident triage, service requests, network documentation, reporting, disaster recovery planning, patching, and upgrades. Key Responsibilities:
Perform triage, troubleshooting, and resolution of network incidents Monitor alarms and network health across connectivity infrastructure Maintain accurate documentation and operational metrics reporting Participate in disaster recovery planning and firmware patching Support onboarding of new network services and infrastructure Requirements:
Three or more years of network operations or infrastructure support experience Industrial or operational technology environment experience Familiarity with ITIL service management practices Experience with wireless technologies and SIM management Knowledge of Nokia, Cisco, or Rajant systems Apply industrial network operations experience to Suncor’s pLTE, Wi-Fi, wired infrastructure, and multi-tiered support environment.
#J-18808-Ljbffr
Industrial Network Operations Analyst employer: 1050 Suncor Energy Services Inc.
Suncor is an exceptional employer that fosters a collaborative and innovative work culture in Calgary, where your expertise as a SAGD Reservoir Engineer will be valued and impactful. With a strong commitment to employee growth, Suncor offers extensive mentorship opportunities and encourages continuous learning, ensuring you can thrive in your career while contributing to the optimization of thermal assets. Join a team that prioritizes operational excellence and regulatory compliance, all while making a meaningful difference in the energy sector.
Contact Details:
1050 Suncor Energy Services Inc. Recruitment Team
