At a Glance
- Tasks: Monitor and optimize Suncor's private LTE, Wi-Fi, and wired networks.
- Company: Join Suncor, a leading energy provider with a focus on employee success.
- Benefits: Competitive pay, health benefits, generous time-off, and pension plans.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a meaningful impact in energy delivery while developing your skills.
- Qualifications: 3+ years in network operations and familiarity with wireless technologies.
The predicted salary is between 82800 - 101200 $ per year.
At Suncor, we produce and provide energy. When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work.
As a Network Analyst, you will be part of a multi-tiered support team responsible for monitoring, maintaining, and optimizing Suncor's private LTE (pLTE), Wi-Fi, and wired networks. You will work from the Industrial Network Operations Center (INOC) and collaborate with Tier 1-3 analysts, field support teams, and vendors to ensure high availability and performance of our connectivity services.
Benefits and Compensation
- Strong compensation: we offer competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards.
- Benefits: utilize an employee assistance program and comprehensive company-paid health, dental, and vision benefits for you and your family to support your mental, physical, and financial well-being.
- Generous time-off: enjoy generous paid vacation time and personal time-off to recharge and maintain a healthy work-life balance.
- Talent development programs: internal mobility, succession planning, and employee training and development programs are just a few ways we're dedicated to your development.
Minimum Qualifications
- Three+ years of experience in network operations or IT infrastructure support.
- Familiarity with ITIL service management practices.
- Experience with wireless technologies (pLTE, Wi-Fi), SIM management, and ServiceNow.
- Experience in industrial or operational technology (OT) environments.
- Knowledge of Nokia, Cisco, or Rajant network systems.
Key Responsibilities
- Monitor network health and alarms across pLTE, Wi-Fi, and wired infrastructure.
- Perform triage, troubleshooting, and resolution of incidents and service requests.
- Administer and manage SIM cards, including provisioning and activation.
- Conduct regular health checks and lifecycle monitoring of network components.
- Escalate complex issues to Tier 2/3 analysts or vendors as needed.
- Maintain accurate documentation and support reporting for operational metrics.
- Participate in disaster recovery planning, firmware patching, and upgrade roadmaps.
- Support onboarding of new services and infrastructure to the network.
You will work out of our Base Plant Mine in Fort McMurray, Alberta. Shift-based or rotational schedule may apply depending on operational needs.
Suncor is committed to providing equal opportunities for employment and building an inclusive, results-oriented and high-performance culture where all members of our team feel safe, valued and respected.
At Suncor, our vision is to be Canada's leading energy provider respected for our people, performance, sustainability and relationships that together create value-added contributions to society, communities, customers and shareholders.
Digital Operations – Network Analyst employer: 1050 Suncor Energy Services Inc.
Suncor is an exceptional employer that fosters a collaborative and innovative work culture in Calgary, where your expertise as a SAGD Reservoir Engineer will be valued and impactful. With a strong commitment to employee growth, Suncor offers extensive mentorship opportunities and encourages continuous learning, ensuring you can thrive in your career while contributing to the optimization of thermal assets. Join a team that prioritizes operational excellence and regulatory compliance, all while making a meaningful difference in the energy sector.
Contact Details:
1050 Suncor Energy Services Inc. Recruitment Team
