Customer Experience Consultant in Montréal

Customer Experience Consultant in Montréal

Montréal Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead impactful tech projects and mentor team members at Cisco.
  • Company: Join Cisco, a leader in technology solutions with a focus on customer experience.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Dynamic environment with a focus on innovation and collaboration.
  • Why this job: Make a real difference by bridging tech and business strategies.
  • Qualifications: Bachelor's degree in computer science and 5-8 years of relevant experience.

The predicted salary is between 90000 - 110000 $ per year.

Drive impactful technology solutions as a Customer Experience Consultant at Cisco.

Use your expertise in Cisco products and automation to enhance client projects while ensuring business alignment.

In this key role, you will bridge the gap between technical execution and business strategy, managing delivery projects from start to finish.

You will create design plans, implement automation scripts, and conduct system simulations, all while mentoring team members.

The position requires extensive technical knowledge and strong communication skills to guide clients through technology transitions effectively.

Key

Responsibilities

  • Lead delivery projects and technical problem-solving
  • Create design plans and automation scripts
  • Simulate systems for compatibility testing
  • Mentor team members on best practices
  • Serve as primary contact for technical resolution

Requirements

  • Bachelor’s degree in computer science or equivalent
  • 5–8 years relevant experience in customer experience
  • Bilingual fluency in Canadian French and English
  • Deep knowledge of routing protocols and Cisco hardware
  • Proficiency in Python, Ansible, and REST APIs

Utilize your communication and technical skills to drive customer success in this dynamic role at Cisco. #J-18808-Ljbffr

Customer Experience Consultant in Montréal employer: 105 Cisco Systems Canada Co.

At Cisco, we pride ourselves on being an exceptional employer that fosters innovation and collaboration within a dynamic work environment. As a Senior Network Engineer, you'll benefit from a culture that values mentorship and professional growth, with ample opportunities to advance your career while working alongside industry leaders in a global setting. Our commitment to employee well-being is reflected in our comprehensive benefits package and the chance to shape the future of networking technology.

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Contact Details:

105 Cisco Systems Canada Co. Recruitment Team

We think you need these skills to ace Customer Experience Consultant in Montréal

Customer Experience Management
Technical Problem-Solving
Project Management
Design Planning
Automation Scripting
System Simulation
Mentoring