Lead wireless software debugging and customer escalations at Extreme Networks, applying C/C++, AI-assisted troubleshooting, and system-level analysis. This principal-level engineer owns technical resolution for critical global customer issues. The work spans embedded software, firmware, hardware, networking stacks, operating systems, and applications. You will coordinate Development, QA, Product Management, and Support while mentoring engineers and improving diagnostic practices. Key Responsibilities:
Lead technical triage, prioritization, escalation, and end-to-end issue resolution Drive root-cause analysis across software, firmware, hardware, and networks Guide reproducible failure investigations through validation and closure Develop AI-assisted troubleshooting workflows and diagnostic automation Champion quality, reliability, supportability, and knowledge-reuse improvements Requirements:
Bachelor’s or Master’s degree in a related technical discipline 10+ years of software development and demonstrated technical leadership Expert C/C++ skills with Java and Python proficiency Deep Wi-Fi, Bluetooth/BLE, networking, and embedded-systems expertise Strong customer communication, negotiation, mentoring, and stakeholder-management skills Bring wireless connectivity expertise, advanced debugging judgment, and customer leadership to Extreme Networks’ most complex technical issues.
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Principal Wireless Software Engineer in Toronto employer: 102 Extreme Networks Canada, Inc.
Extreme Networks is an exceptional employer that prioritizes inclusion and employee growth, making it a fantastic place for a Marketing Operations Manager to thrive. With a commitment to fostering a diverse workplace, employees benefit from flexible work schedules, competitive compensation, and comprehensive health benefits, all while contributing to innovative cloud-driven networking solutions. Join a team that values your unique contributions and supports your professional development in a rapidly growing global company.
Contact Details:
102 Extreme Networks Canada, Inc. Recruitment Team
