Remote Customer Delivery Technical Leader in Ottawa

Remote Customer Delivery Technical Leader in Ottawa

Ottawa Full-Time Remote
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Become a Customer Delivery Engineering Technical Leader at Cisco, working remotely from anywhere in Canada. Drive customer adoption and optimization of Splunk solutions while providing strategic guidance.

In this remote role, you will take on significant responsibilities as a Customer Delivery Technical Leader within Cisco's Professional Services team. You'll leverage over three years of technical consulting experience to guide customers through adopting and optimizing Splunk Core and ES solutions. Your role will involve regular interactions, high-quality mentorship, and solving intricate customer problems to ensure maximum value.

Key Responsibilities:

  • Execute strategic adoption and optimization initiatives
  • Lead integration of Splunk into customer architectures
  • Provide technical mentorship on enterprise architecture
  • Advocate for customer needs within Splunk
  • Serve as a dedicated contact for customer escalations

Requirements:

  • 3+ years in technical consulting or big-data analytics
  • 3+ years using and administering Splunk Core/ES
  • Strong scripting and programming language skills
  • Excellent written and oral communication abilities
  • Proven track record in managing strategic accounts

Utilize your expertise in technical consulting and Splunk to elevate customer success at Cisco.

Remote Customer Delivery Technical Leader in Ottawa employer: 020 Cisco Systems, Inc.

At Cisco, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Located in Ottawa, Ontario, our team enjoys access to extensive employee growth opportunities, competitive compensation, and a comprehensive benefits package, including flexible vacation policies and wellness programs. Join us to be part of a mission-driven organization that values diversity and empowers you to make a meaningful impact in the tech industry.

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Contact Details:

020 Cisco Systems, Inc. Recruitment Team